Welcome to Novelty Healthshine Support

At Novelty Healthshine, your wellness journey matters to us.

Whether you’re here to learn more about a product, track an order, request assistance, or simply clarify a doubt,we’re committed to providing you with a smooth, reliable, and supportive experience. Our team is always here to help ensure that you feel confident, informed, and cared for with every purchase.

  • Contact Us

    Phone

    +91 9815732300

    Email

    info@noveltyhealthshine.com


    Or simply fill the form below, it only takes a minute.

  • Support Hours

    Monday – Saturday: 10 AM – 6 PM

    If you contact us outside working hours, feel free to drop a message on WhatsApp or email, we’ll get back to you within 2 working days.

  • Reach Us

    Novelty Healthshine Pvt. Ltd.

    506, Mayuresh Square, Plot No 17, Sector 15, CBD Belapur, Navi Mumbai, Maharashtra

    400614

    India

Write to Us

FAQs

When Will My Order Ship?

Our team needs 3-4 business days to pack and ship your full order. For larger items, we ask that you allow 4-5 business days. Orders placed after 6:00 pm on Friday — or over the weekend — will ship on the next business day.

Where Do You Ship To?

We deliver our products across India, making sure everyone can access the nutrition and wellness support they need. No matter where you are, Novelty Healthshine is ready to bring health and care straight to your doorstep!

I Have a Question about My Order, Who Can I Talk To?

At Novelty Healthshine, your satisfaction is our priority. We are here to assist you with any questions about your orders or products. Our customer support team is available to help you via email or phone, and we’re always happy to provide the support you need!

What Is Your Return Policy?

We do not accept returns for reasons other than product damage or defect. If your order arrives damaged or compromised during transit, please notify us within 48 hours of delivery.

To request a replacement, email us at info@noveltyhealthshine.com with:

  • Order number
  • Clear photos of the damaged product and packaging
  • Delivery date proof (if applicable)

Once reviewed and verified, we will process a replacement at no additional cost.

Do You Offer Cash on Delivery?

At Novelty Healthshine, we offer Cash on Delivery (COD) along with a secure and convenient online payment system, including credit/debit cards, digital wallets, and other payment options. Our goal is to ensure a seamless shopping experience, providing reliable and efficient service so that every order reaches you safely and conveniently.